Daytime Shift Leader - Front of House

Oshkosh, WI

We are looking for an energetic, highly motivated, and experienced Shift Leader to lead our Front of House staff during lunch, and set the dinner shift lead up for success at least two times a week during the school year. (Mid shifts are 10:30 am - 5 pm)

Outcomes: This position will be responsible for the following outcomes.

- Planning and running lunch shifts

- Create a quality lunch experience for our guests, (as measured by speed and satisfaction scores)

- Create a positive and encouraging environment for our staff (FOH and BOH)

- Coach and grow our daytime staff through setting expectations and providing feedback

- Prepare the Front of House for the lunch rush, and use the afternoon to set the dinner rush up for success

- Collaborate with Back of House to increase Speed of Service

- Count tills and manage financials of the store

- Other duties as assigned

Competencies: The best team members share the following characteristics:

- Positive leaders who can coach their teams through accomplishing tasks

- Collaborative leaders who can set high expectations for their team, and work alongside them to meet those expectations

- Great communicators who can communicate clearly in an energetic environment

- Focused on improving the guest experience and able to problem solve with guests

- Learners who are always looking to improve themselves

- Collaborative workers who can think ahead and solve problems proactively and reactively

Benefits:

- Competitive starting wages between $15 and $16, depending on availability

- Advancement opportunities

- Employee discount of $9.50 every shift

- Flexible hours and shifts

- Scholarship opportunities available