Opening Front of House Shift Leader

Oshkosh, WI

We are looking for an energetic, highly motivated, and experienced Shift Leader to open the store and lead our Front of House staff during breakfast at least three times a week during the school year. (Opening shifts are 5:45am-11am or 5:45am-2pm)

Outcomes: This position will be responsible for the following outcomes.

- Planning and running breakfast shifts

- Create a quality breakfast experience for our guests, (as measured by speed and satisfaction scores)

- Create a positive and encouraging environment for our staff (FOH and BOH)

- Coach and grow our morning staff through setting expectations and providing feedback

- Prepare the Front of House for the day

- Collaborate with Back of House to increase Speed of Service

- Count tills and manage financials of the store

- Other duties as assigned

Competencies: The best team members share the following characteristics:

- Positive leaders who can coach their teams through accomplishing morning tasks

- Collaborative leaders who can set high expectations for their team, and work alongside them to meet those expectations

- Great communicators who can communicate clearly in an energetic environment

- Focused on improving the guest experience and able to problem solve with guests

- Learners who are always looking to improve themselves

- Collaborative workers who can think ahead and solve problems proactively and reactively

Benefits:

- Competitive starting wages between $15 and $16, depending on availability

- Advancement opportunities

- Employee discount of $9.50 every shift

- Flexible hours and shifts

- Scholarship opportunities available